Staff Resources

On this page you will find the most common questions asked by staff. If you still have a question that may not be on this page, please feel free to contact the helpdesk.

I am new to the university. How do I get my network account(s) setup?

All Faculty account creations begin in the Human Resource (HR) office.

How do I change my password if I don’t know it?

From the Lee University website, look in the Quicklinks section at the bottom of the page, then select the Portico & Webadvisor. It will bring up a login page and one of the options is change password. Just answer the appropriate questions and it will provide temporary password for you.

How do I change my password online if I already know my current password?

Login to Portico with your current password. From the Menu in the top left corner select University Services. On this screen there is a Change Password option. This will take you to a form where you must put in your current password once and your new password twice. Once entered, this will change your password for your network account and everything that uses this login.

Why won't it accept my new password?

Remember all Portico/Webadvisor/Network passwords must be a minimum of 8 characters long and must contain 3 of the following 4 criteria:
Upper case letters
Lower case letters
Numbers
Special characters
Also note that your password cannot have any part of your name in it, nor can it be any of your previous passwords.

How do I setup multi-factor authentication (MFA) for Office 365?

Setting up multi-factor authentication (MFA) for Office 365.

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