- Collaborate with the HUB Director on student success and retention initiatives and supports
- Maintain regularly scheduled one-on-one coaching appointments with incoming and current students with a particular emphasis on freshman and probation students
- Assign and maintain coaching roster
- Assist the Director in the recruitment and hiring of peer tutors
- Maintain all tutor program records through WCOnline
- Attend all Student Success Coach training sessions
- Provide accountability for students with course scheduling, time management, and long-range planning based on student needs, strengths, and goals
- Provide support, services, assistance, and referrals to appropriate university offices
- Input qualitative and quantitative data into student success software
- Provide presentations on Student Success related topics in classroom settings and at campus events
- Provide walk-in services, short-term interventions, and digital guidance as needed
- Contact current and prospective students by phone prior to the start of fall semester
- Respond to HUB email and social media
- Work on additional tasks assigned by the HUB Student Success Center Director
- Excellent written and verbal communication, including active listening skills;
- Desire to contribute to a positive and harmonious team environment;
- Highly motivated to serve students and encourage their educational goals;
- Comfort with both one-on-one and group facilitation;
- Motivated to learn new skills; able to deliver and receive constructive feedback;
- Able to prioritize multiple tasks and meet deadlines.
- Bachelor’s degree required
- Background in education, student support, psychology, or counseling knowledge and skills
To apply for this job email your details to awaltrip@leeuniversity.edu